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强化英文邮件沟通(英文授课)

   有机会获得免费 e-Learning课程(价值¥360/人),请联系您的专属顾问进行申请

This course is designed to improve:
1. Structure and logic of email communication at international level 
2. Adapt your sender / receiver mind-set 
3. Enhance understanding of cross-cultural writing aspects 
4. Avoid repetitive misunderstandings at distance  
5. Make your language more sophisticated with business English phrases  
6. Maximise confidence for writing emails
在这门课中,学员提到了 :
课程大纲
1. Problems in modern communication
* Analysis – why did they happen
* Preventing future problems

2. Changing your mindset for effective communication
* Receiver perception
* Open minded approach
* Confidence building

3. Tips for effective writing
* Thinking & planning
* Writing a logical outline
* Knowing your audience
* KISS

4. Structuring
* Basic guidelines
* Sequencing information logically
* Selecting relevant information
* Paragraph linking
* Exercise of structuring

5. Linguistic style differences
* Cross - cultural understanding
* British vs. USA vs. China
6. Standard phrases
* Phrases for opening and closing
* Standard phrases in correspondence
* Writing exercise

7. Understanding differences in tone
* Analysis of tone in e-mails
* How to use modal verbs tone
* The art of being diplomatic

8. Preparing for difficult situations
* Language for apologies
* Announcing bad news
* Greetings & wishes

9. Standard templates
* Sample of proposals
* Sample of business letters
* Sample of complaint letter
* Sending quotation to customer

10. QAF – Questions, Answers, Feedback

适合谁

* All levels of staff, who wish to sharpen their professional email style, improve logic, structure and learn vital tools for cross-cultural communication. Avoid using the same repetitive sentences, and build a more professional, varied language base.

时间表

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近期客户

应特格 , 波士顿 , 惠灵顿国际学校 , 慧鱼 , 林德 , 丰树 , 宜曼达 , 伟巴斯特 , 海斯坦普 , 德电 , 西格玛奥德里奇

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